How to delete my Netflix account?

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Alejandra Rangel
@alejandrarangel
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Want to delete your Netflix account but don't know how? Normal, the streaming platform does not make the operation easy: it is not enough to press a button in Settings. We therefore explain the procedure to follow in detail below. 

We have already explained how you can unsubscribe from Netflix, now we are showing you how to go further and completely delete your account and disappear from the service database. A radical option that can be considered if you are sure that you will never want to return to the Netflix catalog again.



How to disappear from the Netflix database?

First of all, be aware that Netflix automatically deletes accounts that have been inactive for more than ten months. If this is your case, then you do not have to do anything. Otherwise and if you do not want to wait for this ten-month period, here is the procedure to follow:

  • Cancel your Netflix subscription first if you haven't already.
  • Contact privacy@netflix.com to request the deletion of the account. You must write from the email address associated with the account you want to delete. You cannot do this from another address, even if you indicate the email address in the body of the message.

And here is already over ! Netflix does not specify a range on how long it can take to delete the account after the message is sent. You should receive an email when the operation has been completed.

Also note that you can ask Netflix via the same address (privacy@netflix.com) to delete from their database the personal information you have provided if you have started the registration process without completing it.



Note that an account can only be deletedat the end of the current billing period, unless expressly requested by you. This applies if you subscribed directly from Netflix. If you have used a third-party service such as the Google Play Store, iTunes or via an operator, you must first contact this third-party service to end your subscription. The account will then be deleted by Netflix at the end of the current billing period. Go to the page Billing Information to know the exact date.





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